Our Process
It's No Secret How We Provide Great Solutions For Our IT Partners
Tailored IT Transformation, in Six Steps
After partnering with hundreds of businesses over the years, we’ve developed a streamlined process for transforming IT environments into productive environments.
ONE
DISCOVERY
For us, providing outstanding support to our partners starts with making sure that our business approach and culture is aligned with yours. That's why, before we implement any solution, we spend time getting to know each other and our businesses.
ONE
TWO
TWO
ASSESSMENT
To get your organization to where it wants to be, we first spend time mapping the territory of your IT environment; by seeing how it works, we are able to craft a tailored blueprint to get you from where you are, to where you would like to be.
THREE
STRATEGY
With a deep understanding of your systems and processes, we create an actionable, measurable and bespoke vision for your IT growth and development. Your business goals will be at the beating heart of this vision and will drive an aligned and holistic strategy for bringing this vision to life.
THREE
FOUR
FOUR
IMPLEMENTATION
Our implementations are designed to minimize disruption, so that your operations are not affected by your technological transformation. Enjoy quick, seamless and strategically planned deployments that empower your business to continue running like clockwork, whilst also bringing in new capabilities and benefits across your organization.
FIVE
TRAINING
As technology partners, we want your team to be deeply comfortable and capable with any new tools and processes so that they can be embraced and leveraged to their full benefit, with clarity and confidence. Infinity will train your teams to implement new tools and processes so that your team can apply them and enjoy their benefits.
FIVE
SIX
SIX
SUPPORT
While we aim for perfection, we also understand that problems do occur. So we make sure we are always there to promptly support your IT infrastructure with any problem that occurs. With 24/7 proactive monitoring and rapid support, we’re always just a call or email away.
Get Expert Insights on Your IT
Schedule a time to meet with Jeff or Curtis, our client consultants, to discover the options available to you.
Book a time that's convenient for you, use the calendar to book a time slot with one of our team - gain an insight into your IT and learn how we can help you.